Indianapolis, IN Food Stamp Office Phone Number: SNAP Contact Guide
Use the right Indiana FSSA route before you call, log in, fax documents, or visit a Marion County DFR office. This guide separates SNAP/DFR phone help, FSSA login, Medicaid routing, Hoosier Works EBT support, ZIP-code office choice, and urgent food-help routes.
Quick Answer: Indianapolis Food Stamp Office Phone Number
For Indianapolis / Marion County SNAP, TANF, Medicaid eligibility and local DFR office routing, use 800-403-0864. For Hoosier Works EBT card, PIN, balance, lost/stolen or card replacement help, use 877-768-5098. For online application and account actions, use the official FSSA Benefits Portal.
Call 800-403-0864
Use this for FSSA office phone number, FSSA SNAP phone number, TANF, Medicaid eligibility routing and local DFR office help.
Use Benefits Portal
Use FSSABenefits.IN.gov for SNAP/Cash Assistance application, health coverage application, status and changes.
Choose by ZIP
Marion County has North, West, Central, East and South DFR offices. Choose by ZIP code, not just nearest map pin.
Call 877-768-5098
Use this for Hoosier Works card PIN, balance, lost/stolen card, damaged card or EBT card support.
Case, eligibility, office, SNAP, TANF or Medicaid routing: call 800-403-0864. Card, PIN, balance or lost Hoosier Works card: call 877-768-5098. Do not send private documents to this independent guide site.
I Want To… Choose the Right FSSA Action
Start here if you are unsure whether to call, log in, visit, fax, use EBT support, or check an official notice.
Find FSSA office near me
Use the official DFR office page and your ZIP code to choose the Marion County office serving your area.
Open DFR office locatorApply for SNAP
Use the FSSA Benefits Portal. If you lack computer or internet access, Indiana says you may apply at a local DFR office.
Open FSSA loginSubmit forms or proof
Use the portal or official DFR instructions. The all-county fax listed by FSSA forms is 888-436-9199.
Open FSSA formsFix Hoosier Works card
Use ConnectEBT or call 877-768-5098. Never reveal your PIN to a cashier, caller, text, email or website.
Open EBT helpAsk Medicaid question
Use 800-403-0864 for DFR eligibility routing. FSSA also lists 800-457-4584 for Medicaid recipient information.
Open toll-free numbersNeed food now
SNAP may take time. Use 211, food pantries, community meal sites, or the USDA Hunger Hotline while your case is pending.
Open USDA Hunger HotlineOfficial Site Screenshot: Marion County DFR Office Information
The screenshot below shows the official Indiana FSSA / Division of Family Resources local office page used to verify Indianapolis food stamp office phone number, Marion County DFR office locations, office hours and fax details.
How to use this official page
Open the live FSSA DFR office page, use Marion County or your Indianapolis ZIP code, then confirm the correct North, West, Central, East or South office before visiting. If the live official page differs from this screenshot, follow the live official page.
Indianapolis FSSA Phone Numbers by Need
Use the correct number before you wait on hold. Most failed calls happen because the user calls EBT support for an eligibility issue or calls DFR for a card/PIN issue.
| What you need | Correct route | Use it for |
|---|---|---|
| FSSA office phone number | 800-403-0864 | Local DFR office routing, SNAP, TANF, Medicaid and health coverage eligibility questions. |
| FSSA SNAP phone number | 800-403-0864 | SNAP application, interview, notice, case routing, local office and benefits information questions. |
| FSSA Medicaid phone number | 800-403-0864 for DFR eligibility; 800-457-4584 for Medicaid recipient information | Use DFR for eligibility/application routing and Medicaid recipient information for member questions. |
| Hoosier Works EBT support | 877-768-5098 | Set PIN, check benefits, report a lost/stolen card, damaged card or card-support issue. |
| Fax documents | 888-436-9199 | Use only when FSSA, DFR or your notice says fax is accepted. Keep confirmation proof. |
| Fraud / complaint route | 800-403-0864, option 5 | Medicaid, SNAP and TANF fraud hotline routing through FSSA. |
Indianapolis / Marion County DFR Offices
Indianapolis food stamp office help is handled by Marion County DFR offices. FSSA’s page assigns ZIP codes to offices, so choose the office that serves your ZIP instead of using only the closest address.
| Office | Address | Phone / fax / hours | ZIP codes listed by FSSA |
|---|---|---|---|
| North Office | 2620 Kessler Blvd. E. Dr., Ste. 100, Indianapolis, IN 46220-2891 | 800-403-0864 • Fax 888-436-9199 • 8 a.m.–4:30 p.m. | 46216, 46220, 46226, 46235, 46236, 46240, 46250, 46256, 46260, 46268, 46278 |
| West Office | 5610 Crawfordsville Road, Ste. 500, Indianapolis, IN 46224-3715 | 800-403-0864 • Fax 888-436-9199 • 8 a.m.–4:30 p.m. | 46113, 46214, 46217, 46221, 46224, 46225, 46231, 46234, 46241, 46254 |
| Central Office | 3400 Lafayette Road, Ste. 100, Indianapolis, IN 46222 | 800-403-0864 • Fax 888-436-9199 • 8 a.m.–4:30 p.m. | 46202, 46204, 46205, 46208, 46222, 46228 |
| East Office | 2525 N Shadeland Ave. Ste. 250, Indianapolis, IN 46219-3202 | 800-403-0864 • Fax 888-436-9199 • 8 a.m.–4:30 p.m. | 46201, 46218, 46219, 46229, 46239, 46259 |
| South Office | 3826 Madison Ave., Indianapolis, IN 46227-1310 | 800-403-0864 • Fax 888-436-9199 • 8 a.m.–4:30 p.m. | 46107, 46203, 46227, 46237 |
Use the official DFR page first, then use a map only for directions. Office assignments, ZIP codes, hours, walk-in rules and document rules should come from FSSA, not from a map listing.
Indianapolis FSSA Contact Route Finder
Choose your issue. This tool gives a safe next step without asking for your SSN, case number, Hoosier Works card number, PIN, Medicaid number, income records or documents.
Use the official Indiana DFR office locator, choose Marion County or your Indianapolis ZIP code, then confirm your office before visiting.
Phone Script: What to Say When You Call FSSA / DFR
Use this short script so the call stays focused and you do not accidentally give sensitive information to the wrong person or wrong phone route.
For 800-403-0864
“Hi, I’m in Marion County / Indianapolis. I need help with SNAP / Medicaid / TANF. My ZIP code is ____.”
“Can you confirm which DFR office serves my ZIP and whether I should use the Benefits Portal, mail, fax, or visit?”
“My notice says _____. What is the deadline and what exact document or action is missing?”
For 877-768-5098
“I need Hoosier Works EBT card help.”
“My card is lost / stolen / damaged / locked, or I need PIN or balance help.”
“I will not share my PIN with anyone except through the official card system.”
Do not reveal your full SSN, EBT PIN, Benefits Portal password, bank details, or document images unless you are using an official FSSA/DFR/ConnectEBT route and the request matches your official notice.
Checklist Before Leaving Home for a Marion County DFR Office
Use this checklist before traveling to a North, West, Central, East or South Indianapolis DFR office.
Before you go
- Confirm your assigned office by ZIP code on the official DFR page.
- Check whether your task can be done through the FSSA Benefits Portal.
- Bring your official notice, case letter, or application information if you have it.
- Bring copies of requested documents, not originals when copies are safer.
- Write down the deadline and what you are trying to fix before you arrive.
- Bring accessibility, language, transportation or child-care notes if you need accommodations or planning help.
Common mistakes
- Going to the nearest-looking office without checking ZIP assignment.
- Visiting for an EBT card/PIN issue that belongs with 877-768-5098.
- Trying to check a case without your notice, portal access or basic identifying information.
- Faxing documents without keeping confirmation proof.
- Missing an FSSA notice deadline because you waited for an office visit.
- Sharing your EBT PIN or portal login with a non-official helper.
FSSA Login: Apply, Renew, Report Changes and Check Status
Use the official FSSA Benefits Portal for online SNAP/Cash Assistance applications, health coverage applications and many benefits-management tasks.
Benefits Portal
Use the official FSSA Benefits Portal for applying and managing benefits online.
Open FSSA Benefits PortalCheck and respond
Use the portal and official notices to check status, report changes, renew and respond to missing-item requests.
Login safety
Do not sign in through ads, comments, social media messages, copied look-alike links or third-party forms.
Hoosier Works EBT: Card, PIN, Balance and Replacement
Indiana’s EBT card is the Hoosier Works card. Card support is separate from DFR eligibility support.
877-768-5098
Use the 24-hour EBT toll-free number to set a PIN, check benefits, report a lost or stolen card, or get card assistance.
Open Hoosier Works EBT pageCard account tools
Use ConnectEBT for card account access, balance and PIN tools when available.
Open ConnectEBT IndianaFind EBT retailers
Use the USDA SNAP Retailer Locator to find stores that accept EBT near an Indianapolis address or ZIP code.
Open SNAP Retailer LocatorIndiana-Wide Search Help: Terre Haute, South Bend and FSSA Office Near Me
These related searches are included as routing examples, not as repeated doorway content. Use the official DFR locator workflow for each Indiana city or county.
| Search users type | Best official route | Why this helps |
|---|---|---|
| Food stamp Office Terre Haute | Use the DFR office locator and select Vigo County or a Terre Haute ZIP code. | Terre Haute is not served by Marion County offices; verify separately. |
| Food stamp Office South Bend phone number | Use the DFR locator and select St. Joseph County or a South Bend ZIP code. | South Bend office routing can differ from Indianapolis office routing. |
| FSSA office near me | Use your county, ZIP code or the Indiana DFR office locator. | Office assignment can depend on county and ZIP code, not only distance. |
Helpful FoodStampsOffice.org Guides for Indiana Users
These verified internal guides support the same task: Indiana office help, Indianapolis SNAP routing, nearby office search, phone numbers and DFR contact safety.
Official Indianapolis / Indiana FSSA Links
Use these official links after choosing the correct route above. Each link is tied to a specific action.
FoodStampsOffice.org Review & Trust Check
This page does not show fake ratings, fake reviews, fake testimonials or fake official status. It routes Indianapolis users to Indiana FSSA, DFR, ConnectEBT and USDA sources.
Official-source-first
Office phone, office address, SNAP application, Medicaid/SNAP/TANF routing and EBT help are connected to official sources.
Do not send documents here
This website cannot accept IDs, SSNs, income records, Medicaid documents, Hoosier Works card numbers, PINs or case notices.
Not FSSA or DFR
Final decisions, deadlines, office services, EBT replacement and case actions are handled by official agencies.
Indianapolis IN Food Stamp Office Phone Number FAQs
Visible answers for users searching for FSSA login, FSSA office phone number, FSSA SNAP phone number, FSSA Medicaid phone number, Marion County DFR offices and Hoosier Works EBT help.
What is the Indianapolis IN food stamp office phone number?
For Indianapolis / Marion County DFR, SNAP, TANF and Medicaid eligibility routing, use 800-403-0864. Indiana FSSA lists this as the benefits information and DFR office phone route.
What is the FSSA SNAP phone number?
The FSSA SNAP / DFR benefits phone route is 800-403-0864. Use your official notice or FSSA Benefits Portal if the issue is case-specific.
What is the FSSA Medicaid phone number?
For Medicaid/SNAP/TANF eligibility and DFR routing, call 800-403-0864. FSSA also lists Medicaid recipient information at 800-457-4584.
Where do I find the FSSA login?
Use the official FSSA Benefits Portal at FSSABenefits.IN.gov for online applications and benefits-management actions.
Which Indianapolis DFR office should I visit?
Marion County has North, West, Central, East and South DFR offices assigned by ZIP code. Use Indiana’s official DFR office page to choose the correct office before visiting.
What are Indianapolis DFR office hours?
Indiana’s DFR office page lists office hours as 8 a.m. to 4:30 p.m. local time. Confirm before visiting because holidays, closures or appointment rules can change.
What is the Marion County DFR fax number?
The DFR fax number listed for all counties is 888-436-9199. Fax only if FSSA, DFR or your notice says fax is accepted, and keep confirmation proof.
What number do I call for Hoosier Works EBT card help?
Call 877-768-5098 for Hoosier Works EBT card PIN, balance, lost/stolen card, damaged card or card-support issues.
How do I find the Food Stamp Office Terre Haute or South Bend phone number?
Use the official Indiana DFR office locator and select the correct county or ZIP code. Terre Haute and South Bend office routing should be verified separately from Indianapolis.
Can FoodStampsOffice.org check my Indiana SNAP case?
No. FoodStampsOffice.org is an independent guide. It cannot check case status, approve benefits, replace EBT cards, receive documents or change FSSA deadlines.
Should I call DFR or EBT customer service?
Call DFR at 800-403-0864 for benefits, office, eligibility, notices and case routing. Call EBT customer service at 877-768-5098 for Hoosier Works card, PIN, balance, lost/stolen or damaged card issues.
Can I apply for Indiana SNAP without internet access?
Indiana FSSA says users may apply online through the Benefits Portal, and people without computer or internet access may apply at a local DFR office.
Final Recommendation for Indianapolis SNAP Phone Help
If you searched for “Indianapolis IN food stamp office phone number,” start with 800-403-0864 for DFR/SNAP/TANF/Medicaid routing, use the FSSA Benefits Portal for login and online actions, choose the correct Marion County DFR office by ZIP code before visiting, and call 877-768-5098 for Hoosier Works EBT card issues.
Last updated: July 6, 2026. FSSA phone numbers, Marion County office assignments, portal routes and EBT support can change, so confirm critical details with Indiana FSSA, DFR, ConnectEBT and official notices before calling, visiting, faxing or sharing documents.