Morgan County, AL Food Stamp Office: SNAP Benefits, Phone & Hours
Need SNAP help in Morgan County or Decatur? This guide gives the official DHR office address, Food Assistance phone, fax, hours, MyDHR route, application details, EBT help, document checklist and safety steps in one place.
Quick Answer: Morgan County AL Food Stamp Office Help
For Morgan County, Alabama Food Assistance help, use Morgan County Department of Human Resources in Decatur for local office routing. Use MyDHR for online applications/account access and Alabama EBT Customer Service for card issues.
Morgan County DHR
507 14th Street SE
Decatur, AL 35601
Food Assistance
Food Assistance Information: (256) 301-8700.
Main Number: (256) 301-8800.
Office hours
Alabama DHR lists Morgan County office hours as 8:00 am until 4:30 pm. Confirm before visiting.
Food Assistance fax
Food Assistance FAX: (256) 301-8791. Fax only if DHR or your notice says fax is accepted.
If you need to apply, check a notice, ask about documents, replace an EBT card, or confirm hours, use the official phone/portal route first. Visiting without confirming can waste a trip.
Official Site Screenshot: Morgan County DHR Contact Page
The screenshot below shows the official Alabama Department of Human Resources county office contact page for Morgan County. Use it to visually confirm you are checking the state source before relying on phone numbers, address, fax or office hours.
How to use this official page
Open Alabama DHR County Office Contacts, search “Morgan,” then confirm the Food Assistance Information number, Food Assistance fax, main number, street address, mailing address and office hours before calling, visiting, mailing or faxing. If the live page and screenshot differ, follow the live Alabama DHR page.
Morgan County DHR Office Details for SNAP / Food Assistance
Use this table as a practical reference for Morgan County Food Assistance routing. For case-specific deadlines or verification requests, always follow your official Alabama DHR notice or MyDHR account.
| Office detail | Official listing detail | Best user action |
|---|---|---|
| County office | Morgan County Department of Human Resources | Use for Morgan County and Decatur Food Assistance routing. |
| Director | Lainie Alexander – Director | This identifies the official county DHR listing; do not contact personal staff through unofficial pages. |
| Street address | 507 14th Street SE, Decatur, AL 35601 | Use for map route only after confirming your task needs an in-person visit. |
| Mailing address | P O Box 2569, Decatur, AL 35602 | Mail only when official instructions say mail is acceptable. Keep proof. |
| Office hours | 8:00 am until 4:30 pm | Confirm same-day hours, holidays, weather closures or appointment rules before visiting. |
| Food Assistance Information | (256) 301-8700 | Best local Food Assistance number for Morgan County questions. |
| Food Assistance FAX | (256) 301-8791 | Fax only if DHR or your notice tells you. Keep the confirmation page. |
| Main Number | (256) 301-8800 | Use for general Morgan County DHR routing, Family Services or TANF/JOBS routing. |
| EBT Customer Service | (800) 997-8888 | Use for lost, stolen, damaged, locked or compromised Alabama EBT cards. |
Morgan County SNAP Route Finder: Pick the Correct Official Path
Choose your situation. This mini-tool gives a safe next step without asking for private case information.
Use the Alabama DHR county contact page to confirm Morgan County office details, then call before visiting.
Map and Directions to Morgan County DHR in Decatur
Use this map for route planning only. The official Alabama DHR county contact page, MyDHR account and DHR notices should guide applications, interviews, document submission and deadlines.
If you are driving from Hartselle, Priceville, Trinity, Falkville, Somerville or another Morgan County community, call first. Your issue may be handled faster through MyDHR, phone support, mail, fax or EBT Customer Service.
How to Apply for SNAP / Food Assistance in Morgan County
Alabama calls SNAP the Food Assistance Program. Alabama DHR says applications are available in county DHR offices and online, and MyDHR sends your completed online application to the DHR office in the county where you live.
Use MyDHR
Use MyDHR to apply online or view Food Assistance account information. Create or sign in to a MyDHR account before applying.
Open MyDHRUse Morgan County DHR
Use the Decatur DHR office for local routing, paper application questions, mailing/fax instructions and notice help.
Open DHR county contactsMail, fax, email or take the form
The Alabama SNAP application PDF says a signed application can be mailed, faxed, emailed or taken to the SNAP office in the county where you live.
Alabama DHR FAQ says the county department has up to 30 days from the date you turn in your application to notify you of a decision. In some cases with little or no income and resources, expedited service may be decided in 7 days.
Official Alabama SNAP Application PDF Details Most Users Miss
The Alabama SNAP application PDF includes practical details that help you file sooner and avoid waiting too long to start the process.
Name, address and signature can start filing
The PDF says you need only complete your name, address and signature to file an application. Do not delay filing only because you are still gathering every document.
Use the county where you live
The PDF says to mail, fax, email or take the application to the SNAP office in the county where you live. For Morgan County users, use official Morgan County DHR instructions.
Some cases may move faster
If your household has little or no income/resources, Alabama DHR may decide expedited cases in 7 days after the application is turned in.
Documents to Prepare Before You Call, Apply or Visit
Exact verification depends on your household and Alabama DHR notice. Prepare common proof items early, but follow the notice if it asks for something specific.
Common SNAP verification items
- Proof of identity for the applicant.
- Proof of Morgan County residence or mailing address.
- Income proof such as pay stubs, award letters, unemployment or support statements.
- Rent, mortgage, property tax, utility or shelter cost details if requested.
- Medical cost proof for elderly or disabled household members when relevant.
- Alabama DHR notice, MyDHR confirmation or case number if available.
Mistakes that slow cases
- Sending original documents when a copy would work.
- Faxing without keeping the confirmation page.
- Mailing documents without date or proof.
- Uploading SSNs, income records or case notices to unofficial sites.
- Ignoring an interview or deadline because documents were already sent.
If you fax or mail documents, write down the date, time, number or address used and keep confirmation proof. If you submit in person, ask how you can confirm the documents were received.
Visit, Call, Use MyDHR, Mail or Fax?
Choose the route that fits the task. Not every SNAP issue is solved fastest by visiting the Decatur office.
| Task | Best route | Why it helps |
|---|---|---|
| New Food Assistance application | MyDHR or signed printable application | Online filing is convenient; a signed paper application can start the filing route when received. |
| Confirm office hours/address | Alabama DHR county contact page | Official county contact details are safer than old map-only listings. |
| Documents requested by DHR | Follow your notice; ask Morgan DHR if unsure | Wrong fax, mail or upload routes can cause delays. |
| Case notice or interview issue | MyDHR, your notice or Morgan DHR phone | Notices often contain case-specific deadlines and instructions. |
| Lost, stolen, damaged or locked EBT card | Alabama EBT Customer Service | Card replacement and PIN/card security are handled through EBT support. |
Alabama EBT Help for Morgan County SNAP Users
For EBT card balance, replacement, damaged card, lost/stolen card, PIN or account access, use official Alabama EBT resources. Do not share your PIN with anyone.
EBT Customer Service
Alabama DHR lists the EBT Customer Service Helpdesk phone number as (800) 997-8888. TTY for hearing impaired is (800) 548-2546.
Open EBT contactsLock and monitor your card
Alabama DHR recommends using ConnectEBT card-lock tools when the card is not in use and using chip-enabled cards securely.
Open Alabama EBTProtect your PIN
No legitimate helper needs your full EBT PIN. Report suspicious card activity quickly through official EBT support.
Need Food Help Today in Morgan County?
SNAP approval can take time. If you need food now, use emergency food resources while your Food Assistance application or renewal is pending.
National Hunger Hotline
Call 1-866-3-HUNGRY (1-866-348-6479) or 1-877-8-HAMBRE (1-877-842-6273) for English/Spanish help finding food resources.
Emergency food helpFind stores that accept EBT
Use the USDA SNAP Retailer Locator to search for stores near Decatur, Hartselle or your Morgan County ZIP code.
Open retailer locatorKnow what SNAP can buy
Use USDA’s eligible food items page to confirm what SNAP can and cannot buy before checkout.
Open food rulesHelpful FoodStampsOffice.org Guides for Morgan County Users
These confirmed site guides support the same user task: Alabama SNAP office help, nearby North Alabama office guidance, office hours, phone help and fax/document safety.
Official Alabama SNAP / Food Assistance Links
Use these official sources for final action. This article explains the details, but Alabama DHR, MyDHR, Alabama EBT and USDA tools control applications, case actions and official updates.
Morgan County AL Food Stamp Office FAQs
Quick answers for Morgan County users searching for SNAP benefits, Food Assistance phone numbers, Decatur DHR office hours, documents, EBT help and official application routes.
Where is the Morgan County AL Food Stamp Office?
Alabama DHR lists Morgan County Department of Human Resources at 507 14th Street SE, Decatur, AL 35601.
What is the Morgan County DHR Food Assistance phone number?
Alabama DHR lists Morgan County Food Assistance Information as (256) 301-8700. The main Morgan County DHR number is (256) 301-8800.
What are Morgan County DHR office hours?
Alabama DHR lists Morgan County office hours as 8:00 am until 4:30 pm. Confirm before visiting because schedules and service rules can change.
What is the Morgan County Food Assistance fax number?
Alabama DHR lists Morgan County Food Assistance FAX as (256) 301-8791. Use fax only if DHR or your notice says fax is acceptable.
Can I apply for Alabama Food Assistance online?
Yes. Use MyDHR Alabama to apply online or view Food Assistance account information. Your completed application is sent to the DHR office in the county where you live.
Can I file a paper SNAP application in Morgan County?
Yes. The Alabama SNAP application PDF says you may mail, fax, email or take the application to the SNAP office in the county where you live. Keep proof of submission.
What documents should I prepare for SNAP?
Common proof can include identity, address, income, shelter costs, utility costs, medical costs for elderly or disabled members, and any documents requested by Alabama DHR.
How long does Alabama Food Assistance take to process?
Alabama DHR FAQ says the county department has up to 30 days from the date you turn in your application to notify you of a decision. Some expedited cases may be decided in 7 days.
What number do I call for Alabama EBT card help?
Alabama DHR lists EBT Customer Service Helpdesk at (800) 997-8888. Use it for lost, stolen, damaged, locked or compromised EBT cards.
Can FoodStampsOffice.org check my Morgan County SNAP case?
No. FoodStampsOffice.org is independent and cannot check case status, approve benefits, receive private documents or replace EBT cards. Use Alabama DHR, MyDHR or official EBT support.
Final Recommendation
For Morgan County AL Food Stamp Office help, start with the official Alabama DHR county contact page, confirm Morgan County DHR at 507 14th Street SE in Decatur, then choose the correct route: MyDHR for online applications and account access, Morgan County DHR Food Assistance at (256) 301-8700 for local SNAP routing, Food Assistance fax (256) 301-8791 only when instructed, and Alabama EBT Customer Service at (800) 997-8888 for card problems.
Last updated: July 8, 2026. Recheck Alabama DHR before visiting, faxing, mailing, applying or relying on office hours, because office procedures can change.