Shreveport, LA Food Stamp Office Phone Number: SNAP Contact Guide
Need SNAP help in Shreveport or Caddo Parish? This guide gives the official LAHelpU phone number, phone prompt route, Caddo office address, CAFÉ application steps, document fax/mail rules, EBT card help and safety notes in one place.
Quick Answer: Shreveport LA Food Stamp Office Phone Number
For Shreveport and Caddo Parish SNAP help, start with 888-LAHelp-U / 888-524-3578. Louisiana LDH lists the SNAP customer service phone route as: select your language, then follow prompts 3-2-1-3-6. For local in-person SNAP application assistance, the Caddo Parish Economic Stability office is listed at 1525 Fairfield Ave., Rm. 101, Shreveport, LA 71101.
LAHelpU
Call 888-LAHelp-U / 888-524-3578 for Louisiana SNAP/EBT customer service routing.
3-2-1-3-6
Choose your language first. Then press 3, 2, 1, 3 and 6 as each prompt asks. Do not press all numbers at once.
Shreveport office
Caddo Parish Economic Stability: 1525 Fairfield Ave., Rm. 101, Shreveport, LA 71101.
888-997-1117
Use Louisiana EBT customer service for lost, stolen, damaged, locked or PIN-related EBT card issues.
Use the phone number that matches your issue. LAHelpU is for SNAP case/application/customer service routing. EBT Customer Service is for card problems. Child abuse/neglect reports and child support questions use different Louisiana DCFS routes.
Official Site Screenshot: Louisiana LAHelpU SNAP/EBT Phone Page
The screenshot below shows the official Louisiana Department of Health Family Support Helpdesk page used for the Shreveport LA food stamp office phone number. It shows LAHelpU, hours, prompt instructions, email guidance and fax support.
How to use this official page
Open the LDH Family Support Helpdesk page, confirm the current hours, call 888-LAHelp-U, choose your language, then follow the SNAP prompt route one step at a time. Use the fax and document instructions only when you are submitting an application or verification documents through official LDH routes.
Shreveport SNAP Phone Numbers: Who to Call for Each Problem
Most Shreveport users should start with LAHelpU for SNAP questions. Use the table below so you do not waste time with the wrong line.
| Need | Use this phone/contact route | What to have ready |
|---|---|---|
| SNAP application, renewal, case, interview or general help | LAHelpU: 888-LAHelp-U / 888-524-3578 | Name, parish, phone number, mailing address, case/application information if available and any official notice. |
| Speak to SNAP customer service | Select language, then follow prompts 3-2-1-3-6 | Do not press all digits at once. Wait for each prompt and answer carefully. |
| Application or verification fax | Fax: 225-663-3164 | Clear copies, cover details, name, date of birth, mailing address and last four digits only of SSN if required. |
| Mail SNAP documents | DPC, P.O. Box 260031, Baton Rouge, LA 70826 | Copies only, not originals. Keep a photo/copy and mailing proof. |
| Apply online or check application | Louisiana CAFÉ Customer Portal | Email/login, household details, income, expenses and documents requested by the portal. |
| Lost, stolen, damaged or locked EBT card | EBT Customer Service: 888-997-1117 | Cardholder details for identity verification. Never share your PIN with a website or caller. |
| Child abuse or neglect report | 1-855-4LA-KIDS / 1-855-452-5437 | This is a child safety hotline, not the SNAP phone number. |
Caddo Parish Economic Stability Office in Shreveport
For local Shreveport SNAP application assistance, Louisiana LDH lists the Caddo Parish Economic Stability office at the Fairfield Avenue location. Use LAHelpU or CAFÉ first when your issue can be handled by phone or online.
Caddo Parish – Economic Stability
Address: 1525 Fairfield Ave., Rm. 101, Shreveport, LA 71101
Phone: 888-LAHELP-U / 888-524-3578
Hours: Monday-Friday, 8 a.m. – 4:30 p.m.
Services listed: SNAP Application Assistance and SNAP Brochures/Info.
Bossier users may see the same building
LDH’s Economic Stability parish directory also lists Bossier Parish Economic Stability at 1525 Fairfield Ave., Rm. 101, Shreveport, LA 71101. Confirm your parish and case route before visiting.
Use the official parish listing, your CAFÉ account or LAHelpU if you are not sure whether your household should be routed through Caddo, Bossier or another Louisiana parish.
Use this map only for directions. Use the official LDH parish office listing, LAHelpU or your official notice for final phone numbers, hours, services and document submission instructions.
Shreveport SNAP Contact Route Finder
Choose what you need. This tool gives a safe phone or online route without collecting private information.
Call LAHelpU at 888-524-3578, select your language, then follow SNAP prompts 3-2-1-3-6.
How to Apply for SNAP in Shreveport, Louisiana
Louisiana gives several application routes: online through CAFÉ, printed application, phone application and local office drop-off. Choose the route that fits your access to internet, transportation and documents.
Apply through CAFÉ
Use the Louisiana CAFÉ Customer Portal for SNAP applications, application status and account actions. This is the best route for private application information.
Open Louisiana CAFÉApply by phone
If you cannot apply online or by mail, call LAHelpU at 888-524-3578. LDH says phone applications take about 20 to 30 minutes and a physical copy will be mailed to the address provided.
Paper application
Mail completed forms to LDH Economic Stability, P.O. Box 260031, Baton Rouge, LA 70826; fax to 225-663-3164; or drop off at the nearest local office. LDH notes applications cannot be emailed.
LDH says applicants receive an appointment letter within 10 days with interview information. If a face-to-face interview is requested, you may schedule with an LDH parish office. Watch your mail, CAFÉ account and phone carefully after applying.
Louisiana SNAP Documents: What Shreveport Users Should Prepare
The exact documents depend on your household and LDH notice. Prepare copies early so you can upload, fax or mail quickly if LDH requests proof.
Verification documents LDH may request
- Identity proof.
- Legal resident status proof, if applicable.
- Wage information if employed.
- Termination or separation notice if recently unemployed.
- Self-employment income information.
- Other income, such as unemployment, Social Security, veterans benefits, child support or retirement income.
- Medical expenses when relevant.
- Child support paid to someone outside the home.
Document mistakes to avoid
- Emailing a SNAP application when LDH says applications cannot be emailed.
- Mailing original documents instead of copies.
- Faxing without saving the confirmation page.
- Sending more than one email about the same issue.
- Sending your full Social Security number by email.
- Uploading documents to non-official websites.
LDH FAQ says document submissions should include your name as it appears in records, date of birth, mailing address and the last four digits only of your Social Security number. Existing SNAP clients should include the case ID number when available.
Application Status, Interview, Redetermination and Changes
If you already applied, do not keep starting new applications. Use CAFÉ, LAHelpU or your official notice to track the case and respond to missing items.
Check application status
Use CAFÉ and the “My Applications” area to check status. LDH lists possible statuses such as Submitted, Received, Incomplete, Pending, Awaiting Verifications, Verifications Received, Approved, Denied and Unavailable.
Watch for the appointment letter
LDH says an appointment letter is sent after the application is submitted. Keep your phone working and check mail so you do not miss the interview window.
Report changes and redetermination
LDH’s SNAP Success Center says changes can be reported through CAFÉ, LAHelpU or a local office. It also explains redetermination as the process of renewing SNAP at the end of a certification period.
LDH FAQ says it may take 30 days to process applications. Providing all required documents at the time of application can help the process move faster, but approval depends on LDH’s case review.
Call, Visit, CAFÉ, Fax or Mail? Use the Right Route
The phrase “Shreveport LA food stamp office phone number” can mean several different actions. Use this table to choose the right official path.
| Task | Best route | Why it helps |
|---|---|---|
| General SNAP help | LAHelpU: 888-524-3578 | Official customer service route for Louisiana SNAP questions. |
| Apply online | Louisiana CAFÉ | Official portal for private application/account actions. |
| Submit verification documents | CAFÉ upload first; fax/mail if needed | CAFÉ is the best route; fax 225-663-3164 and mail DPC address are backup routes. |
| Local office support | Caddo Parish Economic Stability | Official Shreveport location for SNAP application assistance and brochures/info. |
| EBT card replacement | EBT Customer Service: 888-997-1117 | Card replacement, card deactivation and PIN/card issues are EBT-specific. |
| Need food today | USDA Hunger Hotline or 211 | SNAP processing can take time; food banks and meal sites may help sooner. |
Louisiana EBT Card Help for Shreveport SNAP Users
Use the EBT route for card problems, not the Caddo office address. Act quickly if your card is missing or you suspect skimming.
Call 888-997-1117
LDH/CAFÉ guidance points users to EBT Customer Service at 888-997-1117 for lost, stolen, damaged and card-related support.
Protect your PIN
LDH skimming guidance says to keep your PIN and card number secret and avoid simple PINs such as 1111, 1234 or 9876.
Use official card tools
Louisiana directs users to LifeInCheck EBT tools for card security features. Do not use imitation apps or third-party forms asking for your PIN.
Do not share your EBT PIN, full EBT card number, CAFÉ password, full Social Security number or identity documents with callers, texts, comments or unofficial forms claiming they can speed up SNAP.
Need Food Help Today in Shreveport?
SNAP application and case processing can take time. If you need food today, use emergency food routes while your SNAP case is pending.
USDA Hunger Hotline
Call 1-866-3-HUNGRY / 1-866-348-6479 or 1-877-8-HAMBRE / 1-877-842-6273 for Spanish to find food resources.
Open USDA hotlineCall 211
211 can help locate food pantries, meal sites and local community programs near Shreveport and Caddo Parish.
Open 211 food helpFind EBT retailers
Use the USDA SNAP Retailer Locator for stores that accept EBT near your address, ZIP code or Shreveport neighborhood.
Open USDA retailer locatorOfficial Louisiana SNAP Links for Shreveport Users
Use these official links only when you need to perform an action, confirm live details or submit private information. The key details are summarized above so you do not need to keep searching.
FoodStampsOffice.org Review & Trust Check
This page does not show fake ratings, fake testimonials or fake government affiliation. The goal is to summarize official Louisiana SNAP contact details in plain English and send users to official portals only for action.
Official-source-first guide
- Uses Louisiana LDH, CAFÉ, DCFS and USDA sources first.
- Explains phone prompts, fax/mail routes and local office details.
- Warns users not to send private information to this site.
- Links official portals only where a user needs to act.
Independent-site limits
- Cannot approve SNAP benefits.
- Cannot check your Louisiana case file.
- Cannot upload your documents to LDH.
- Cannot replace your EBT card.
- Cannot give case-specific deadlines.
Shreveport LA Food Stamp Office Phone Number FAQs
Quick answers for Shreveport, Caddo Parish and nearby Louisiana users searching for SNAP phone numbers, CAFÉ, EBT, documents, office hours and application help.
What is the Shreveport LA food stamp office phone number?
Start with LAHelpU at 888-LAHelp-U / 888-524-3578. For SNAP customer service, choose your language first, then follow prompts 3-2-1-3-6.
What is the Caddo Parish SNAP office address in Shreveport?
Louisiana LDH lists Caddo Parish Economic Stability at 1525 Fairfield Ave., Rm. 101, Shreveport, LA 71101.
What are the Caddo Parish Economic Stability office hours?
The official LDH Caddo Parish Economic Stability page lists Monday-Friday, 8 a.m. – 4:30 p.m. Confirm before visiting.
What are LAHelpU SNAP customer service hours?
LDH lists LAHelpU SNAP/EBT Customer Service Center hours as Monday-Friday, except state holidays and official office closures, 7:30 a.m. – 6 p.m.
How do I apply for SNAP online in Shreveport?
Use the official Louisiana CAFÉ Customer Portal. Do not enter private application information on unofficial websites.
Can I apply for Louisiana SNAP by phone?
Yes. LDH says users unable to complete an application online or by mail may contact LDH at 888-LAHelp-U / 888-524-3578 to apply by phone.
Where do I fax Louisiana SNAP documents?
LDH lists 225-663-3164 for application and verification document submission. Keep the fax confirmation page.
Where do I mail SNAP documents in Louisiana?
Mail copies to LDH Economic Stability / DPC, P.O. Box 260031, Baton Rouge, LA 70826. Keep copies and proof of mailing.
Can I email my Louisiana SNAP application?
No. LDH’s application instructions say applications cannot be emailed. Verification documents may have separate instructions, but applications should follow the official online, mail, fax or drop-off routes.
How do I check my Louisiana SNAP application status?
Use CAFÉ after signing in and check the “My Applications” status. You may also contact LAHelpU or follow your official notice.
What is the Louisiana EBT card replacement phone number?
Use EBT Customer Service at 888-997-1117 for lost, stolen, damaged or compromised EBT cards and PIN/card support.
Can FoodStampsOffice.org check my Shreveport SNAP case?
No. FoodStampsOffice.org is an independent guide. It cannot check case status, approve benefits, receive documents or replace EBT cards. Use CAFÉ, LAHelpU, LDH or official EBT support.
Final Recommendation
For Shreveport LA food stamp office phone number help, start with LAHelpU at 888-524-3578 and follow prompts 3-2-1-3-6 after selecting your language. Use CAFÉ for online application and status, Caddo Parish Economic Stability for local office support, fax 225-663-3164 only for official application/verification document routing, and EBT Customer Service at 888-997-1117 for card problems.
Last updated: July 8, 2026. Recheck Louisiana LDH or your official notice before visiting, faxing, mailing or relying on hours because official procedures can change.