Memphis, TN Food Stamp Office: Location, Phone & Benefit Guide

Memphis SNAP help • Shelby County office locations, phone, hours, One DHS and EBT route

Memphis, TN Food Stamp Office: Location, Phone & Benefit Guide

Need a Memphis, TN food stamp office? This guide helps you find official Shelby County / Memphis Family Assistance office locations, the Tennessee SNAP phone number, office hours, One DHS portal routes, EBT card support, documents to prepare, benefit services and scam-safe next steps.

📍 Memphis office locations ☎️ Tennessee SNAP phone 🕘 Office hours 💳 EBT card help 🧾 Documents checklist 🛡️ Scam warning

Quick Answer: Memphis, TN Food Stamp Office

If you are searching for a Memphis, TN food stamp office, the official Tennessee Department of Human Services office locator shows Shelby County Family Assistance offices in Memphis, including 6941 Winchester Road, Memphis, TN 38115 and 4885 Stage Road, Memphis, TN 38128. The main One DHS Contact Center phone is (833) 772-8347. Official office hours listed for these Family Assistance offices are generally 8:00 a.m. to 4:30 p.m. Use the office locator or call before visiting because locations, services and office access rules can change.

Locations

Memphis / Shelby County offices

The Tennessee DHS office locator currently shows Memphis Family Assistance office listings commonly used for SNAP, Families First, TennCare, Medicaid and other benefit routes.

Phone

Main SNAP contact route

Use the One DHS Contact Center at (833) 772-8347 for general SNAP help, application questions, case follow-up and Family Assistance office routing.

EBT

Separate EBT support

For lost, damaged or stolen EBT cards, Tennessee directs users to the official EBT help route at 1-888-997-9444.

Best starting point

Start with the official Tennessee DHS Family Assistance Office Locator for Memphis office details. For SNAP applications or general case help, use the One DHS Contact Center or the One DHS Customer Portal. For EBT card issues, use the official EBT support number instead of a general office line.

Official Site Screenshot: Tennessee DHS Family Assistance Office Locator

The image below shows the official Tennessee DHS Family Assistance Office Locator. This is the government source users should check for Memphis / Shelby County office locations, hours, contact information and service types.

Memphis TN food stamp office official Tennessee DHS office locator screenshot
Official source screenshot: Tennessee DHS Family Assistance Office Locator showing Memphis / Shelby County SNAP office locations, hours, phone number and benefit-related office services.
How to use the official page

Open the Tennessee DHS office locator, confirm the Memphis / Shelby County office you want, check listed services, and verify the latest hours or phone instructions before traveling. Do not rely on an old directory listing or a random map result by itself.

Memphis, TN Food Stamp Office Locations, Phone and Hours

The official Tennessee DHS office locator shows Shelby County Family Assistance office locations in Memphis. These listings should be verified before visiting because hours, access rules and service availability can change.

Office Address Phone Hours Common services
Shelby County Family Assistance Office 6941 Winchester Road, Memphis, TN 38115 (833) 772-8347 8:00 a.m. – 4:30 p.m. Food Stamp / SNAP, Families First, Child Care Certificate, Medicaid, TennCare.
Shelby County Family Assistance Office 4885 Stage Road, Memphis, TN 38128 (833) 772-8347 8:00 a.m. – 4:30 p.m. Food Stamp / SNAP, Families First, Child Care Certificate, Medicaid, TennCare.
Before you visit

Call first or check the official Tennessee DHS office locator before going in person. Hours, security rules, appointment requirements, document drop rules and office access policies can change without warning.

SNAP Office Route Finder

Choose what you need and this mini-tool will point you toward the best Memphis / Tennessee SNAP route.

Your route:

Open the Tennessee DHS Family Assistance Office Locator to find the correct Memphis / Shelby County office, then use the One DHS Contact Center or Tennessee SNAP application route if you need help with benefits, documents or case questions.

How to Find the Right Memphis SNAP Office

Memphis residents usually use Shelby County Family Assistance offices for SNAP-related services. Use this simple official workflow to avoid wasted trips and wrong document submissions.

Step 1

Open the official locator

Start with the Tennessee DHS Family Assistance Office Locator instead of a random directory page or old map result.

Step 2

Choose the right office

Review Memphis / Shelby County office listings, addresses, hours and listed services before deciding where to go.

Step 3

Call before visiting

Use the main One DHS Contact Center to confirm whether you should visit in person, use the portal, or send documents another way.

Step 4

Use the right route

Applications, renewals, document uploads and EBT problems may all use different Tennessee routes, so choose the correct one first.

How to Apply for SNAP in Memphis, TN

Tennessee SNAP applications usually run through the official state process, not an independent website. Memphis residents can use the official applying for services page, One DHS Customer Portal, or phone route depending on their situation.

Portal

Use the One DHS Customer Portal

Tennessee directs users to the One DHS Customer Portal for online service routes such as SNAP applications and account actions.

Phone

Call One DHS for help

Call (833) 772-8347 if you need help understanding the Tennessee SNAP route, office location, general application steps or Family Assistance contact options.

Documents

Submit documents the approved way

Use official Tennessee upload, mail, fax, office or portal instructions. Do not submit sensitive case documents through a third-party website.

Interview

Watch for notices

If your case needs an interview or additional proof, follow the instructions on your official notice right away.

Case help

Use the official questions page

Tennessee DHS provides a Family Assistance Questions page for topics like case status, appointments, interviews and verification timing.

Urgent food

Need food now?

If SNAP is pending and you need food today, use the USDA National Hunger Hotline, 211 and local food banks while waiting for the official process.

Office Visit vs Phone vs Online Portal

Use the best route for the issue you are trying to solve.

Situation Best route Why this route helps
Need office location or hours Official Tennessee DHS office locator or One DHS phone support. You can verify address, hours and listed services before traveling.
New SNAP application Official applying for services page or One DHS Customer Portal. The official application route reduces risk of submitting data to the wrong website.
Got a notice or interview letter Follow the notice and use One DHS or the number on the notice. Case-specific notices often contain deadlines and exact next steps.
Need to upload documents Use official Tennessee-approved upload, office, mail or fax route. Wrong document channels can delay or confuse your case.
Lost or damaged EBT card Use official Tennessee EBT support at 1-888-997-9444. EBT card issues use a separate card support route, not just a local office line.

Benefit Guide: What Services Memphis Family Assistance Offices Commonly Handle

According to the Tennessee office locator, Memphis / Shelby County Family Assistance office listings commonly show services beyond SNAP. Always verify which service route applies to your case.

SNAP

Food Stamp / SNAP help

Food assistance applications, renewals, case-related questions and benefit support typically route through Tennessee SNAP and Family Assistance systems.

Families First

Families First information

Some Family Assistance office listings also show Families First among the services available through the office network.

Child care

Child Care Certificate

Office listings may include Child Care Certificate support, but users should confirm current eligibility and service routing with Tennessee DHS.

Coverage

Medicaid and TennCare

Some Family Assistance office listings show Medicaid and TennCare-related assistance among office services or referral routes.

Case actions

Documents and notices

Office networks may help users understand where to send verification, how to respond to notices and how to handle case follow-up steps.

Routing

Correct office guidance

Even when a local office is listed, users may still be directed to a portal or phone route first. Always verify the correct process before visiting.

Documents Checklist Before Visiting a Memphis SNAP Office

Exact document requirements depend on your case, but this checklist helps you prepare before calling, visiting or using the portal.

Prepare

Common documents

  • Photo ID or identity proof if requested.
  • Address proof or housing expense proof.
  • Recent income information such as pay stubs or unemployment proof.
  • Household member information and any relevant notices.
  • Utility bills, child care costs or medical cost proof if applicable.
  • Any interview letter, renewal notice or missing verification request.
Avoid

Common mistakes

  • Going to the office without confirming hours.
  • Sending sensitive documents to a third-party site.
  • Missing an interview or notice deadline.
  • Using the wrong route for EBT card problems.
  • Trusting a random listing more than the official state office locator.
  • Sharing an EBT PIN or case details with an unverified caller.
Helpful habit

Keep screenshots, confirmation numbers, mailing receipts or other proof when you submit documents through official channels.

EBT Card Help for Memphis, TN

Tennessee EBT help is not the same as general office location help. Use the correct official support channel for card issues.

Card support

Lost, stolen or damaged card

Tennessee directs users to the official EBT route at 1-888-997-9444 for lost, damaged or stolen EBT cards.

PIN safety

Never share your PIN

No legitimate guide page, email, text or social account should ask for your EBT PIN. Keep card and PIN details private.

Store use

Find stores that accept EBT

Use the USDA SNAP Retailer Locator to find authorized stores near Memphis or your ZIP code.

Balance

Check EBT balance safely

Use official Tennessee EBT tools, receipts or the approved card support route to check your balance or transactions.

Eligible items

SNAP buys eligible food

SNAP generally pays for eligible food items, not cash, tobacco, alcohol or other nonfood items.

Online shopping

Online EBT use

Some SNAP-authorized retailers support online EBT purchases. Availability can vary by retailer and state-approved setup.

Bing Deep Dive Topics

Similar search phrases often mean different things. This table helps users choose the right official route.

Search topic What users usually mean Best route
Memphis TN food stamp office Local office address, hours or in-person help. Tennessee DHS Family Assistance Office Locator.
Tennessee SNAP phone number General contact help, applications or office routing. One DHS Contact Center at (833) 772-8347.
One DHS Customer Portal Apply online, manage benefits or complete account actions. Official Tennessee applying for services page or portal.
Tennessee EBT phone number Lost card, damaged card or EBT help. Official EBT route at 1-888-997-9444.
Need food today in Memphis Immediate food help while waiting on benefits. USDA Hunger Hotline, 211 and local food banks.

FoodStampsOffice.org Review & Trust Check

This page does not use fake reviews or fake star ratings. Instead, it explains how to use this independent guide safely while relying on Tennessee DHS, USDA/FNS and USA.gov for final answers.

Review status

No fake ratings shown

This page intentionally avoids invented testimonials, star ratings, review counts and other unsupported trust signals.

Source method

Official-source first

Critical actions point users to official Tennessee DHS pages, USDA/FNS resources and government benefit guidance.

Corrections

Listing help only

Independent guide pages may help users understand office listings, but they are not a substitute for official case systems.

Independent

Not a government office

This website cannot approve benefits, check case status, replace EBT cards or receive private case documents.

Final authority

Use Tennessee DHS for decisions

Official agencies decide eligibility, interviews, deadlines, notices, document requests, EBT actions and benefit amounts.

Best practice

Confirm before acting

Before you travel, apply, upload documents or respond to a notice, compare the action with an official Tennessee source.

Why no Review schema?

Review or AggregateRating schema should only be used when real, visible and supportable review data exists. This HTML intentionally does not include Review or AggregateRating schema.

Safety and Scam Warning

SNAP users are often targeted by fake texts, phishing links or callers asking for EBT or case information. Use official routes and protect your private data.

Safe

Do this

  • Use official Tennessee DHS links, USDA/FNS pages and USA.gov guides.
  • Call official phone numbers directly rather than clicking suspicious text links.
  • Use the One DHS Customer Portal only through an official Tennessee route.
  • Confirm office details before visiting and save proof of document submissions.
  • Use the official EBT number for lost, damaged or stolen card issues.
Unsafe

Do not do this

  • Do not share your EBT PIN with anyone.
  • Do not upload SSNs, pay stubs or case letters to this website.
  • Do not trust guaranteed approval messages.
  • Do not assume a social media post is an official SNAP notice.
  • Do not rely on an unverified office listing without checking Tennessee DHS first.

Memphis, TN Food Stamp Office FAQ

Where is the Memphis, TN food stamp office located?

The official Tennessee DHS office locator shows Shelby County Family Assistance office listings in Memphis, including 6941 Winchester Road, Memphis, TN 38115 and 4885 Stage Road, Memphis, TN 38128. Always confirm before visiting.

What is the Memphis SNAP office phone number?

The main Tennessee One DHS Contact Center phone number is (833) 772-8347. This is the general official phone route for many Family Assistance and SNAP-related questions.

What are the office hours for Memphis Family Assistance offices?

The Tennessee DHS office locator lists office hours as 8:00 a.m. to 4:30 p.m. for the Memphis Family Assistance office listings shown on that page. Confirm current hours before traveling.

How do I apply for SNAP in Memphis?

Use the official Tennessee applying for services route or the One DHS Customer Portal. You can also call the One DHS Contact Center if you need help understanding the official process.

Can I upload SNAP documents online in Tennessee?

Tennessee directs users to official service routes such as the One DHS Customer Portal or other approved Tennessee methods. Only use official state-approved upload or submission options.

How do I find the nearest Shelby County SNAP office?

Use the Tennessee DHS Family Assistance Office Locator and review the Memphis / Shelby County office listings. Then confirm the office address, services and hours before visiting.

What do I do if my EBT card is lost, damaged or stolen?

Tennessee routes lost, damaged or stolen EBT card help to the official EBT line at 1-888-997-9444. Use that official route as soon as possible.

What other benefit services can these offices help with?

The Tennessee office locator commonly shows services such as Food Stamp / SNAP, Families First, Child Care Certificate, Medicaid and TennCare for Memphis Family Assistance office listings.

Can this website check my case status?

No. This website is informational only. For case status, appointments, interviews or verification timing, use official Tennessee DHS routes and the instructions on your notice.

Is FoodStampsOffice.org an official Tennessee government website?

No. FoodStampsOffice.org is an independent informational website. For final decisions and official actions, always use Tennessee DHS, USDA/FNS or other official government benefit sources.

Final Recommendation

If you need a Memphis, TN food stamp office, start with the official Tennessee DHS Family Assistance Office Locator, then confirm the address, hours and service route before visiting. Use (833) 772-8347 for general One DHS / Family Assistance help and 1-888-997-9444 for Tennessee EBT card problems. For applications, documents, notices, interviews and eligibility decisions, follow official Tennessee DHS instructions only.

Last updated: June 10, 2026. Office locations, hours, portals, phone systems and SNAP processes can change, so always verify time-sensitive details through official Tennessee sources before traveling or submitting private information.

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