Memphis, TN Food Stamp Office: SNAP Locations, Phone & Hours
Looking for a Memphis, TN food stamp office? The official Tennessee Department of Human Services Family Assistance Office Locator lists Shelby County Family Assistance offices at 6941 Winchester Road and 4885 Stage Road in Memphis. This guide helps you confirm office locations, phone number, hours, fax routes, One DHS Customer Portal options, SNAP documents, EBT help, and scam-safe next steps.
Memphis, TN Food Stamp Office Quick Facts
The official Tennessee DHS Family Assistance Office Locator lists two Shelby County Family Assistance office locations in Memphis. The listings show 6941 Winchester Road, Memphis, TN 38115 and 4885 Stage Road, Memphis, TN 38128. Both are listed with office hours of 8:00 a.m. to 4:30 p.m. and phone +1(833) 772-8347.
6941 Winchester Road
Memphis, TN 38115. The official locator lists Food Stamp/SNAP, Families First, Child Care Certificate, Medicaid and TennCare services.
4885 Stage Road
Memphis, TN 38128. The official locator lists the same Family Assistance services and the same One DHS contact number.
Use official agency channels
This website cannot approve benefits, check case status, replace EBT cards, accept documents or make Tennessee DHS decisions.
Use the Tennessee DHS office locator or call +1(833) 772-8347 before traveling. Office access rules, service routing, document instructions and public hours can change.
Official Site Screenshot: Tennessee DHS Family Assistance Office Locator
The image below shows what the official Tennessee DHS Family Assistance Office Locator page looks like. This is the government source users should check for Memphis / Shelby County office locations, hours, contact information and service types.
This screenshot helps users identify the official Tennessee DHS page. Because government office details can change, always compare the screenshot with the live office locator before traveling, mailing, faxing or uploading documents.
Memphis, TN Food Stamp Office Locations, Phone and Hours
The official Tennessee DHS office locator shows Shelby County Family Assistance office locations in Memphis. Verify before visiting because hours, access rules and services can change.
| Office | Address | Phone / fax | Hours | Listed services |
|---|---|---|---|---|
| Shelby County Family Assistance Office | 6941 Winchester Road, Memphis, TN 38115 | Phone: +1(833) 772-8347. Fax: +1(901) 320-7335 and +1(901) 345-4950. | 8:00 a.m. – 4:30 p.m. | Food Stamp/SNAP, Families First, Child Care Certificate, Medicaid and TennCare. |
| Shelby County Family Assistance Office | 4885 Stage Road, Memphis, TN 38128 | Phone: +1(833) 772-8347. Fax: +1(901) 320-7506. | 8:00 a.m. – 4:30 p.m. | Food Stamp/SNAP, Families First, Child Care Certificate, Medicaid and TennCare. |
Call first or check the official Tennessee DHS Family Assistance Office Locator before going in person. Security rules, appointment requirements, lobby access and document drop procedures can change without warning.
SNAP Office Route Finder for Memphis
Choose what you need and this mini-tool will point you toward the best Memphis / Tennessee SNAP route.
Open the Tennessee DHS Family Assistance Office Locator to find the correct Memphis / Shelby County office, then use the One DHS Contact Center or Tennessee SNAP application route if you need help with benefits, documents or case questions.
Memphis, TN Food Stamp Office Map Search
A map can help you see nearby offices, but the Tennessee DHS office locator should be your final source for official office information.
Map listings can be outdated, incomplete or mislabeled. Always compare any map result with the official Tennessee DHS office locator before visiting or mailing documents.
How to Apply for SNAP in Memphis, TN
Tennessee SNAP applications usually run through the official state process, not an independent website. Memphis residents can use the official applying for services page, One DHS Customer Portal, or phone route depending on their situation.
Use the One DHS Customer Portal
Tennessee directs users to the One DHS Customer Portal for online service routes such as SNAP applications and account actions.
Call One DHS for help
Call (833) 772-8347 if you need help understanding the Tennessee SNAP route, office location, general application steps or Family Assistance contact options.
Submit documents the approved way
Use official Tennessee upload, mail, fax, office or portal instructions. Do not submit sensitive case documents through a third-party website.
Watch for notices
If your case needs an interview or additional proof, follow the instructions on your official notice right away.
Use official questions page
Tennessee DHS provides Family Assistance Questions for case status, appointments, interviews, verification timing and EBT support routing.
Need food now?
If SNAP is pending and you need food today, use the USDA National Hunger Hotline, 211 and local food banks while waiting for the official process.
Office Visit vs Phone vs Online Portal
Use the best route for the issue you are trying to solve.
| Situation | Best route | Why this route helps |
|---|---|---|
| Need office location or hours | Official Tennessee DHS office locator or One DHS phone support. | You can verify address, hours and listed services before traveling. |
| New SNAP application | Official applying for services page or One DHS Customer Portal. | The official application route reduces the risk of submitting data to the wrong website. |
| Got a notice or interview letter | Follow the notice and use One DHS or the number on the notice. | Case-specific notices often contain deadlines and exact next steps. |
| Need to upload documents | Use official Tennessee-approved upload, office, mail or fax route. | Wrong document channels can delay or confuse your case. |
| Lost or damaged EBT card | Use official Tennessee EBT support at 1-888-997-9444. | EBT card issues use a separate card support route, not just a local office line. |
Benefit Guide: What Services Memphis Family Assistance Offices Commonly Handle
According to the Tennessee office locator, Memphis / Shelby County Family Assistance office listings commonly show services beyond SNAP. Always verify which service route applies to your case.
Food Stamp / SNAP help
Food assistance applications, renewals, case-related questions and benefit support typically route through Tennessee SNAP and Family Assistance systems.
Families First information
Some Family Assistance office listings also show Families First among the services available through the office network.
Child Care Certificate
Office listings may include Child Care Certificate support, but users should confirm current eligibility and service routing with Tennessee DHS.
Medicaid and TennCare
Some Family Assistance office listings show Medicaid and TennCare-related assistance among office services or referral routes.
Documents and notices
Office networks may help users understand where to send verification, how to respond to notices and how to handle case follow-up steps.
Correct office guidance
Even when a local office is listed, users may still be directed to a portal or phone route first. Always verify the correct process before visiting.
Documents Checklist Before Visiting a Memphis SNAP Office
Exact document requirements depend on your case, but this checklist helps you prepare before calling, visiting or using the portal.
Common documents
- Photo ID or identity proof if requested.
- Address proof or housing expense proof.
- Recent income information such as pay stubs or unemployment proof.
- Household member information and any relevant notices.
- Utility bills, child care costs or medical cost proof if applicable.
- Any interview letter, renewal notice or missing verification request.
Common mistakes
- Going to the office without confirming hours.
- Sending sensitive documents to a third-party site.
- Missing an interview or notice deadline.
- Using the wrong route for EBT card problems.
- Trusting a random listing more than the official state office locator.
- Sharing an EBT PIN or case details with an unverified caller.
Keep screenshots, confirmation numbers, mailing receipts, fax confirmations or other proof when you submit documents through official channels.
EBT Card Help for Memphis, TN
Tennessee EBT help is not the same as general office location help. Use the correct official support channel for card issues.
Lost, stolen or damaged card
Tennessee directs users to the official EBT route at 1-888-997-9444 for lost, damaged or stolen EBT cards.
Never share your PIN
No legitimate guide page, email, text or social account should ask for your EBT PIN. Keep card and PIN details private.
Find stores that accept EBT
Use the USDA SNAP Retailer Locator to find authorized stores near Memphis or your ZIP code.
Check EBT balance safely
Use official Tennessee EBT tools, receipts or the approved card support route to check your balance or transactions.
SNAP buys eligible food
SNAP generally pays for eligible food items, not cash, tobacco, alcohol or other nonfood items.
Online EBT use
Some SNAP-authorized retailers support online EBT purchases. Availability can vary by retailer and state-approved setup.
People Also Search For: Memphis SNAP and EBT Topics
This guide naturally covers related search topics such as Memphis SNAP office near me, Shelby County food stamp office, Tennessee SNAP phone number, One DHS Contact Center, EBT card replacement, stores that accept EBT near me, SNAP document upload, SNAP case status and emergency food help.
Shelby County SNAP office
Many users search for Shelby County or Memphis Family Assistance offices when looking for SNAP support.
Tennessee SNAP phone number
The One DHS Contact Center is often the fastest official first stop for general Tennessee SNAP help.
Apply for SNAP online
Use the official Tennessee applying for services route or One DHS Customer Portal rather than an unofficial site.
SNAP case status
Use One DHS, the official Family Assistance Questions route or the instructions on your notice for case-specific help.
EBT card replacement
Card issues should go to the official EBT route, not just a generic location search result.
Emergency food assistance
If you need food immediately, use the USDA Hunger Hotline, 211 and community food resources while your SNAP issue is pending.
Bing Deep Dive Topics
Similar search phrases often mean different things. This table helps users choose the right official route.
| Search topic | What users usually mean | Best route |
|---|---|---|
| Memphis TN food stamp office | Local office address, hours or in-person help. | Tennessee DHS Family Assistance Office Locator. |
| Tennessee SNAP phone number | General contact help, applications or office routing. | One DHS Contact Center at (833) 772-8347. |
| One DHS Customer Portal | Apply online, manage benefits or complete account actions. | Official Tennessee applying for services page or portal. |
| Tennessee EBT phone number | Lost card, damaged card or EBT help. | Official EBT route at 1-888-997-9444. |
| Need food today in Memphis | Immediate food help while waiting on benefits. | USDA Hunger Hotline, 211 and local food banks. |
FoodStampsOffice.org Review & Trust Check
This page does not use fake reviews or fake star ratings. Instead, it explains how to use this independent guide safely while relying on Tennessee DHS, USDA/FNS and USA.gov for final answers.
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Official-source first
Critical actions point users to official Tennessee DHS pages, USDA/FNS resources and government benefit guidance.
Listing help only
Independent guide pages may help users understand office listings, but they are not a substitute for official case systems.
Not a government office
This website cannot approve benefits, check case status, replace EBT cards or receive private case documents.
Use Tennessee DHS for decisions
Official agencies decide eligibility, interviews, deadlines, notices, document requests, EBT actions and benefit amounts.
Confirm before acting
Before you travel, apply, upload documents or respond to a notice, compare the action with an official Tennessee source.
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Safety and Scam Warning
SNAP users are often targeted by fake texts, phishing links or callers asking for EBT or case information. Use official routes and protect your private data.
Do this
- Use official Tennessee DHS links, USDA/FNS pages and USA.gov guides.
- Call official phone numbers directly rather than clicking suspicious text links.
- Use the One DHS Customer Portal only through an official Tennessee route.
- Confirm office details before visiting and save proof of document submissions.
- Use the official EBT number for lost, damaged or stolen card issues.
Do not do this
- Do not share your EBT PIN with anyone.
- Do not upload SSNs, pay stubs or case letters to this website.
- Do not trust guaranteed approval messages.
- Do not assume a social media post is an official SNAP notice.
- Do not rely on an unverified office listing without checking Tennessee DHS first.
Official Tennessee, USDA/FNS and USA.gov Links
These are the official resources to use for final confirmation.
Memphis, TN Food Stamp Office FAQ
Where is the Memphis, TN food stamp office located?
The official Tennessee DHS office locator shows Shelby County Family Assistance office listings in Memphis, including 6941 Winchester Road, Memphis, TN 38115 and 4885 Stage Road, Memphis, TN 38128. Always confirm before visiting.
What is the Memphis SNAP office phone number?
The main Tennessee One DHS Contact Center phone number is (833) 772-8347. This is the general official phone route for many Family Assistance and SNAP-related questions.
What are the office hours for Memphis Family Assistance offices?
The Tennessee DHS office locator lists office hours as 8:00 a.m. to 4:30 p.m. for the Memphis Family Assistance office listings shown on that page. Confirm current hours before traveling.
How do I apply for SNAP in Memphis?
Use the official Tennessee applying for services route or the One DHS Customer Portal. You can also call the One DHS Contact Center if you need help understanding the official process.
Can I upload SNAP documents online in Tennessee?
Tennessee directs users to official service routes such as the One DHS Customer Portal or other approved Tennessee methods. Only use official state-approved upload or submission options.
How do I find the nearest Shelby County SNAP office?
Use the Tennessee DHS Family Assistance Office Locator and review the Memphis / Shelby County office listings. Then confirm the office address, services and hours before visiting.
What do I do if my EBT card is lost, damaged or stolen?
Tennessee routes lost, damaged or stolen EBT card help to the official EBT line at 1-888-997-9444. Use that official route as soon as possible.
What other benefit services can these offices help with?
The Tennessee office locator commonly shows services such as Food Stamp/SNAP, Families First, Child Care Certificate, Medicaid and TennCare for Memphis Family Assistance office listings.
Can this website check my case status?
No. This website is informational only. For case status, appointments, interviews or verification timing, use official Tennessee DHS routes and the instructions on your notice.
Is FoodStampsOffice.org an official Tennessee government website?
No. FoodStampsOffice.org is an independent informational website. For official applications, notices, case decisions, EBT issues and deadlines, use Tennessee DHS and USDA resources.
Final Recommendation
For the Memphis, TN food stamp office, start with the official Tennessee DHS Family Assistance Office Locator and confirm the Shelby County office address, phone, fax and office hours before visiting. Use the One DHS Customer Portal for online actions, and use official Tennessee DHS guidance for application status, documents, notices and EBT issues.
Last updated: June 19, 2026. Office hours, contact methods, portal features and SNAP procedures can change, so confirm important details with Tennessee DHS before you travel or submit documents.