Russellville, KY Food Stamp Office: Apply, Renew & Get Help
Need SNAP help in Russellville or Logan County? This guide gives the official Family Support office details, application route, renewal help, document options, EBT card support, theft safety, store tools and official links in one place.
Quick Answer: Russellville KY Food Stamp Office Help
For Russellville, Kentucky SNAP help, the official local office listing is Logan County Family Support at 88 Robins Way. Kentucky DCBS uses one main Family Support call number, and applications can be started online through kynect benefits or by calling DCBS.
Logan County Family Support
88 Robins Way
Russellville, KY 42276
SNAP / Family Support
Call (855) 306-8959 for Kentucky DCBS Family Support, SNAP application and public assistance benefit help.
Family Support hours
Kentucky DFS lists Family Support offices as open Monday-Friday, 8:00 a.m. to 4:30 p.m., Eastern and Central time. Confirm holidays before visiting.
Logan County fax
The official Logan County Family Support fax shown by CHFS is (270) 725-9475. Fax only if DCBS tells you to use fax.
If you need to apply, renew, check notices, submit documents or report changes, start with kynect benefits or call (855) 306-8959. Drive to the office only when your task truly requires in-person help.
Official Site Screenshot: Logan County Family Support Office
This screenshot shows the official Kentucky CHFS/DCBS Local Office Search page for Logan County. Use it to confirm that the Russellville address, phone and fax come from the state office listing, not a random directory.
How to use this official page
Open the Kentucky CHFS Local Office Search page for Logan County, then look for “Family Support (Food stamps, medical, welfare, etc.).” Confirm the live address, phone and fax before visiting, mailing, uploading or faxing documents.
Russellville KY Food Stamp Office: Official Address, Phone, Fax and Hours
Kentucky’s official Local Office Search separates Family Support from Protection and Permanency. For SNAP, food stamps, medical and welfare-related help, use the Family Support listing.
| Office detail | Official detail | What to do with it |
|---|---|---|
| Office type | Family Support (Food stamps, medical, welfare, etc.) | Use this office route for SNAP, food stamps and Family Support benefits questions. |
| Address | 88 Robins Way, Russellville, KY 42276 | Use for directions only after confirming that your task needs a visit. |
| Phone | (855) 306-8959 | Use for SNAP application, renewal, interview, documents, notices and public assistance questions. |
| Fax | (270) 725-9475 | Fax only if DCBS, kynect or your notice specifically tells you to fax. |
| General office hours | Monday-Friday, 8:00 a.m. to 4:30 p.m., Eastern and Central time | Russellville is in Central Time, but call before visiting because holidays and procedures can change. |
| Document mail option | DCBS Family Support, P.O. Box 2104, Frankfort, KY 40602 | Use when mailing verification or other documents under official DCBS instructions. Keep copies and proof. |
Russellville SNAP Route Finder: Choose the Right DCBS / kynect Path
Pick your situation. This mini-tool gives a safe next step without asking for your Social Security number, EBT card number, case number, PIN or private documents.
Confirm the Logan County Family Support office on Kentucky CHFS, then call before visiting.
How to Apply for SNAP in Russellville, Kentucky
Kentucky says SNAP applications can be started online or by calling DCBS Family Support. Once the application is received, you must complete an interview before the application can be completed.
Apply through kynect benefits
Create or sign in to your kynect/Kentucky Online Gateway account and start the SNAP application online.
Open kynect benefitsCall DCBS Family Support
Call (855) 306-8959 to start an application, ask about a pending case or get application help.
Open Kentucky SNAP pageUse a DCBS office
You may apply in person at a Family Support office. Confirm the Russellville office details before traveling.
Open Logan County officeKentucky says SNAP benefits begin from the date the application is received if approved. If a paper or online application is received after business hours, it may be dated for the next business day. Do not delay filing just because you are still gathering documents.
Documents and Verification: Upload, Office Drop-Off or Mail
Kentucky DFS says verification and other documents may be returned to any DCBS office, uploaded through kynect benefits, or mailed to DCBS Family Support in Frankfort. Use the route shown in your notice whenever possible.
Common SNAP proof items
- Proof of identity, such as ID, license or other accepted identity document.
- Proof of Logan County residence or mailing address.
- Income proof, such as pay stubs, award letters, unemployment or support statements.
- Rent, mortgage, utility, child care or child support expenses if requested.
- Medical expense proof for elderly or disabled household members when relevant.
- DCBS notice, case number, kynect confirmation or interview notice if available.
Document mistakes that delay cases
- Sending original documents when copies are enough.
- Faxing without a confirmation page.
- Mailing documents without proof of date sent.
- Uploading private documents to unofficial websites.
- Ignoring a deadline because documents were already sent.
If mailing documents under official instructions, Kentucky DFS lists: DCBS Family Support, P.O. Box 2104, Frankfort, KY 40602. Keep copies of every page and proof of mailing.
Renew, Recertify, Report Changes or Check SNAP Case Status
Renewals, recertifications and change reports are case-specific. Use your DCBS/kynect notice first, then use kynect benefits, the Family Support call line or a DCBS office if the notice is unclear.
Follow the renewal notice
Use the deadline and instructions on your official notice. If you cannot find it, log in to kynect or call (855) 306-8959.
Check case status
Use kynect benefits or call DCBS Family Support. This independent page cannot view your case file.
Report changes safely
Report changes through official kynect/DCBS instructions. Keep confirmation or notes showing when you reported the change.
Kentucky says the head of household or an authorized representative must be interviewed before the SNAP application can be completed. If you miss a call or notice, contact DCBS quickly.
Kentucky EBT Help: Lost Card, Balance, PIN, Theft and ebtEDGE
Kentucky SNAP benefits are delivered through EBT. If your card is lost, stolen, damaged or compromised, act quickly through official EBT and DCBS routes.
Lost, stolen or damaged EBT card
Call FIS / Kentucky EBT at 1-888-979-9949 to order a new EBT card, change your PIN or act on compromised card alerts.
Use ebtEDGE tools
Kentucky says ebtEDGE can show balance, transaction history and deposits, change PIN, find SNAP retailers, block out-of-state purchases and freeze/unfreeze the EBT card.
Open ebtEDGEIf benefits were stolen
Call 1-888-979-9949, then report the theft to DCBS by calling 855-306-8959 or going to a local Family Support office.
DCBS staff will not ask for your EBT card number and PIN together. If someone asks for both, hang up. Keep your EBT card number and PIN secret, cover the keypad and change your PIN often.
Map and Directions to Logan County Family Support in Russellville
Use this map for route planning only. Always use the official Kentucky CHFS/DCBS listing and your DCBS/kynect notice for final office instructions.
If you are coming from Auburn, Lewisburg, Adairville, Chandlers Chapel or rural Logan County, call first. Many application, renewal, upload, case status and EBT tasks may be handled without a trip.
Visit, Call, kynect, Mail or Fax? Use the Right Route
Choose the route that matches the task. This helps Russellville users avoid wasted trips and wrong document submission.
| Task | Best route | Why it helps |
|---|---|---|
| New SNAP application | kynect benefits or call (855) 306-8959 | Kentucky supports online and phone application routes. |
| Renew / recertify | kynect notice, kynect account or DCBS call line | Renewal deadlines are case-specific and must follow the official notice. |
| Submit documents | Upload through kynect, take copies to DCBS, or mail to DCBS Family Support | Official upload and mail routes reduce the risk of missing documents. |
| Confirm Russellville office details | Kentucky CHFS Local Office Search | Official listing is safer than old third-party directories. |
| Lost or stolen EBT card | Call 1-888-979-9949 | The EBT vendor can deactivate/order replacement and help with PIN action. |
| Public assistance fraud | OIG fraud line at 800-372-2970 | Kentucky Program Integrity routes fraud reports through OIG. |
Need Food Help Today While SNAP Is Pending?
SNAP approval and EBT replacement can take time. If your household needs food right now, use emergency food help while your application, renewal or card issue is being handled.
Use the USDA Hunger Hotline
Call 1-866-3-HUNGRY or 1-877-8-HAMBRE for food resources. This is separate from your Kentucky SNAP case.
Open USDA Hunger HotlineFind stores that accept EBT
Use the USDA SNAP Retailer Locator to search stores near Russellville or your ZIP code.
Open retailer locatorKnow what SNAP can buy
Use USDA eligible food guidance before relying on store rumors about what EBT can or cannot buy.
Open USDA food rulesSafety and Privacy Check Before You Share SNAP Information
SNAP searches often happen during stressful moments. Use official Kentucky DCBS, kynect, ebtEDGE and USDA routes. Do not send private information to unofficial guide pages.
Safer official routes
- Kentucky CHFS/DCBS Local Office Search.
- kynect benefits for applications and online account actions.
- DCBS Family Support line at (855) 306-8959.
- FIS / Kentucky EBT at 1-888-979-9949.
- Official DCBS notices and mail instructions.
Risky actions
- Paying someone who promises faster SNAP approval.
- Sharing your EBT PIN or kynect password.
- Uploading IDs, SSNs, bank records or income proof to unofficial sites.
- Assuming social media comments are official DCBS updates.
- Sending private documents to FoodStampsOffice.org.
Helpful FoodStampsOffice.org Guides for Russellville KY Users
These confirmed internal guides support the same user task: Kentucky SNAP office help, nearby western Kentucky office routes, office hours, phone contact and EBT/document safety.
Official Kentucky SNAP and DCBS Links
Use these official sources for final action. This article explains the steps; official portals and agencies handle applications, renewals, case status, document uploads, EBT cards and fraud reports.
Russellville KY Food Stamp Office FAQs
Quick answers for Logan County users searching for SNAP, kynect, renewals, DCBS phone, office address, EBT card replacement and document help.
Where is the Russellville KY Food Stamp Office?
Kentucky CHFS lists the Logan County Family Support office at 88 Robins Way, Russellville, KY 42276.
What is the Russellville KY SNAP office phone number?
The official Family Support phone number shown for Logan County is (855) 306-8959.
What is the Logan County Family Support fax number?
The official Logan County Family Support fax number is (270) 725-9475. Fax only when DCBS or your notice says fax is accepted.
Can I apply for Kentucky SNAP online?
Yes. Kentucky says SNAP applications may be started online through kynect benefits, and users may also call DCBS Family Support at (855) 306-8959.
Do I need an interview for Kentucky SNAP?
Yes. Kentucky says once your application is received, you will be contacted to complete an interview. The head of household or an authorized representative must be interviewed before the application can be completed.
How do I renew or recertify SNAP in Russellville?
Use the instructions in your DCBS/kynect renewal notice. You can also sign in to kynect or call (855) 306-8959 if you need help understanding the deadline or next step.
How can I submit SNAP documents in Kentucky?
Kentucky DFS says documents may be returned to any DCBS office, uploaded through kynect benefits, or mailed to DCBS Family Support, P.O. Box 2104, Frankfort, KY 40602.
What number do I call for a lost Kentucky EBT card?
Call 1-888-979-9949 to order a new Kentucky EBT card, change your PIN or respond to a compromised card alert.
What should I do if my EBT benefits were stolen?
Call 1-888-979-9949 to order a new card and change your PIN, then report the theft to DCBS by calling 855-306-8959 or visiting a Family Support office.
Can FoodStampsOffice.org check my Kentucky SNAP case?
No. FoodStampsOffice.org is an independent guide and cannot check case status, approve SNAP, receive documents, replace EBT cards or access kynect accounts.
Final Recommendation
For Russellville KY Food Stamp Office help, start with the official Logan County Family Support listing, then choose the right route: kynect benefits for online application/account actions, DCBS Family Support at (855) 306-8959 for application and case help, the Russellville office for local assistance, and 1-888-979-9949 for lost, stolen, damaged or compromised EBT cards.
Last updated: July 8, 2026. Recheck Kentucky CHFS/DCBS before visiting, faxing, mailing documents or relying on office hours, because official procedures can change.