Food Stamp Office in Staten Island, NY: SNAP Location & Phone Guide
Need the Staten Island NY food stamp office, SNAP interview phone number, EBT card help, or ACCESS HRA document route? Use this page to choose the right official NYC HRA step before you call, visit, or upload documents.
Quick Answer: Staten Island NY Food Stamp Office
Staten Island residents can use the NYC HRA Richmond SNAP Center for local SNAP / food stamp office routing. For many tasks, ACCESS HRA or the SNAP interview phone line may be faster than visiting in person.
| Need | Best route | Action |
|---|---|---|
| Local SNAP office | Richmond SNAP Center | 201 Bay Street, 2nd Fl., Staten Island, NY 10301. Confirm on NYC HRA before visiting. |
| Apply or recertify online | ACCESS HRA | Create or log in to your official ACCESS HRA account. |
| SNAP interview | 718-SNAP-NOW / 718-762-7669 | Call Monday–Friday 8:30am–5:00pm except holidays. |
| General HRA info | DSS OneNumber | Call 718-557-1399 for HRA program information and routing. |
| Lost, stolen or damaged EBT card | NY EBT Customer Service | Call 1-888-328-6399. Never share your PIN with a caller, text, or website. |
| Food help today | USDA Hunger Hotline, 311/211, food pantry | Use emergency food resources while SNAP is pending or delayed. |
If you already have an HRA notice, use that notice first. It may show the exact interview instruction, missing document, deadline, or case-specific phone route.
Official Site Screenshot: NYC HRA Richmond SNAP Center Page
The image below shows the official NYC HRA SNAP Locations page. It helps users recognize the real government page before they travel to a Staten Island SNAP office or call a number from search results.
How to use this official page
Open the NYC HRA SNAP Locations page, search for “Staten Island” or “Richmond SNAP Center,” then confirm the address, hours and office route before visiting. Use ACCESS HRA for online application, recertification and case tools when available.
Richmond SNAP Center: Address, Hours and Visit Checklist
Use this section only as a visit planning guide. Office hours, procedures, security screening, service windows and holiday closures can change.
Richmond SNAP Center
201 Bay Street, 2nd Fl., Staten Island, NY 10301.
Office hours
Monday through Friday, 8:30am to 5:00pm. Confirm before visiting.
718-SNAP-NOW
Call 718-762-7669 for the SNAP interview line during listed weekday hours.
ACCESS HRA
Use the official portal/app for applying, recertifying, notices and document tools.
Map to Richmond SNAP Center in Staten Island
Use this map for directions only. For office hours, service availability, document rules, interview instructions or case status, use NYC HRA or ACCESS HRA.
Do not rely on map listings alone. Compare the address and hours with the official NYC HRA SNAP Locations page before traveling.
Staten Island SNAP Office Route Finder
Choose what you need. This tool gives the safest official route without asking for your SSN, EBT card number, PIN or case documents.
Use NYC HRA SNAP Locations to confirm Richmond SNAP Center details before visiting.
How to Apply, Recertify or Manage SNAP Through ACCESS HRA
For many Staten Island SNAP tasks, ACCESS HRA is the first route. Use the official portal for online actions and the mobile app for document upload steps where required.
Start at ACCESS HRA
Use the official ACCESS HRA site. Do not enter login details into unofficial pages.
Choose SNAP action
Use the portal to apply or recertify when available. Follow HRA notices for deadlines.
Use official app route
Use ACCESS HRA or HRA document upload tools for requested documents, not third-party forms.
Staten Island SNAP Phone Help: Which Number Should You Use?
The right number depends on whether you need a SNAP interview, EBT card support, general HRA routing, or case-specific notice help.
| Need | Best phone route | Important reminder |
|---|---|---|
| SNAP interview | 718-SNAP-NOW / 718-762-7669 | HRA says the interview line is available Monday–Friday 8:30am–5:00pm except holidays. |
| General HRA info | DSS OneNumber: 718-557-1399 | Use for HRA program routing and general information. |
| Case deadline or missing document | Phone number on your official notice or ACCESS HRA | Notices are case-specific, so follow them first. |
| Lost/stolen/damaged EBT card | 1-888-328-6399 | Report card problems quickly and change your PIN if needed. |
| Food help today | USDA Hunger Hotline, 311/211, local food pantry | Emergency food resources may help while SNAP is pending. |
NYC HRA notes wait times can be shorter later in the week for the SNAP interview line. If the line offers a callback option, use it so you do not lose your place.
SNAP Documents Checklist for Staten Island Residents
Exact document requests depend on your household and HRA notice. Prepare copies, keep proof of submission, and never send private records to an unofficial website.
Common proof items
- Identity proof, such as photo ID or other accepted ID.
- Address proof for Staten Island or your current NYC residence.
- Income proof, pay stubs, benefit letters or self-employment records.
- Rent, shelter, utility, child care or medical cost proof when requested.
- Immigration or eligible non-citizen documents if applicable.
- HRA notice, case number, application confirmation or interview notice.
Delay and privacy mistakes
- Uploading SSN, income records or notices to unofficial websites.
- Missing your SNAP interview and waiting too long to call back.
- Ignoring ACCESS HRA notices or required document tabs.
- Submitting blurry document photos that cannot be reviewed.
- Sending original documents without keeping copies.
After uploading, check whether HRA accepted the document, not only whether you submitted it. Keep screenshots, confirmation numbers or app history for your records.
NYC EBT Help: Balance, PIN, Lost Card and Scam Safety
New York SNAP benefits are issued on an EBT card. EBT card help is usually handled through New York EBT Customer Service, not a random office listing.
Call 1-888-328-6399
Use the New York EBT Customer Service Helpline for damaged, lost or stolen cards and PIN support.
Check official EBT route
Use EBT customer service, official EBT account tools or your receipt to check balance and transactions.
Protect your PIN
HRA/EBT will not need your PIN in a text, social message, or unofficial website form.
Do not share your EBT card number, PIN, SSN, ACCESS HRA password, or case documents with callers, texts, social posts or third-party forms claiming they can “unlock” or “speed up” SNAP.
What SNAP Can Buy and Where to Use EBT Near Staten Island
Use the USDA SNAP Retailer Locator to find stores that accept EBT. SNAP can generally buy eligible food for the household, but not alcohol, tobacco, supplements, hot foods at the point of sale, pet food or nonfood items.
| Usually allowed | Not allowed | Checkout tip |
|---|---|---|
| Fruits, vegetables, meat, poultry, fish | Alcohol, tobacco, cigarettes | Separate non-SNAP items before paying. |
| Dairy, breads, cereals | Vitamins, medicines, supplements | Look for Nutrition Facts vs Supplement Facts. |
| Snack foods and non-alcoholic drinks | Hot food at point of sale | Ask the store before checkout if unsure. |
People Also Search: Staten Island SNAP and Food Stamp Help
These are the real tasks behind searches like “staten island ny food stamp office,” “SNAP office near me,” or “food stamp office phone number.”
SNAP office near me Staten Island
Use the NYC HRA SNAP Locations page and confirm Richmond SNAP Center before visiting.
SNAP office phone number
Use 718-SNAP-NOW for interviews, DSS OneNumber for general routing, and EBT customer service for card help.
Apply for food stamps online NYC
Use ACCESS HRA for official NYC application and recertification routes.
Check SNAP case status
Use ACCESS HRA, your HRA notice, or official HRA contact routes.
EBT card replacement
Call 1-888-328-6399 for New York EBT card help.
Emergency food assistance
Use USDA Hunger Hotline, 311/211 and local food pantries if you need food while SNAP is pending.
Bing Deep Dive: Which Staten Island SNAP Route Fits Your Problem?
Calling or visiting the wrong place can waste time. Use this deeper routing table before sharing private information.
| Search / problem | What users usually need | Best official route |
|---|---|---|
| Richmond SNAP Center hours | Confirm office open times before travel. | NYC HRA SNAP Locations page. |
| SNAP interview phone number | Complete interview after applying. | 718-SNAP-NOW / 718-762-7669. |
| ACCESS HRA upload documents | Submit requested verification. | ACCESS HRA mobile/document upload route. |
| EBT card replacement NYC | Report lost, stolen or damaged card. | NY EBT Customer Service: 1-888-328-6399. |
| SNAP documents checklist | Prepare identity, address, income and expense proofs. | Follow HRA notice and ACCESS HRA required documents list. |
Helpful SNAP Guides on FoodStampsOffice.org
Use these related internal guides if you need broader office search help, phone routing, hours, official links or listing corrections.
Food Stamp Office Guide
Start here for SNAP office basics, official-source routing, EBT help and safety steps.
Read guideFood Stamp Office Near Me
Helpful when you need nearby local SNAP office search and map-check guidance.
Find nearby helpFood Stamp Office Phone Number
Use this before calling so you choose SNAP, EBT, office, notice or food-help phone route correctly.
Read phone guideFood Stamp Office Hours
Office hours, walk-ins and phone support rules can change by location.
Check hours guideSNAP Resources & Official Links
Use official USDA, FNS, state SNAP, EBT and food help links before sharing private details.
Open resourcesSubmit an Office Update
Use for website listing corrections only, not private SNAP case documents.
Submit updateSafety Warning for Staten Island SNAP Users
This website is independent and cannot process SNAP cases. Use NYC HRA, ACCESS HRA, USDA/FNS, and official EBT channels for private actions.
Do this
- Use NYC HRA pages for office locations and hours.
- Use ACCESS HRA for online case tools.
- Use 718-SNAP-NOW for interview routing.
- Use 1-888-328-6399 for EBT card help.
- Keep proof of uploaded, mailed or submitted documents.
Do not do this
- Do not share your EBT PIN.
- Do not upload SSN or notices to unofficial websites.
- Do not pay anyone promising faster SNAP approval.
- Do not trust texts asking for card number or PIN.
- Do not ignore interview or recertification deadlines.
FoodStampsOffice.org Review & Trust Check
This Staten Island guide does not show fake ratings, fake reviews or Review schema. It is built around official-source-first routing and user safety.
Official-source first
Office details point users back to NYC HRA, ACCESS HRA, USDA and official EBT resources.
Listing verification
The site explains how SNAP office listings are reviewed and corrected.
Read verification methodNot a government office
This site cannot approve benefits, check case status, replace EBT cards or accept private documents.
Read disclaimerOfficial Links for Staten Island NY SNAP Help
Use these official links for final action. Confirm details before applying, visiting, uploading documents, calling or sharing private information.
Staten Island NY Food Stamp Office FAQs
Quick answers for users searching Staten Island SNAP office, Richmond SNAP Center, ACCESS HRA, EBT help and food stamp phone support.
Where is the Staten Island NY food stamp office?
NYC HRA lists Richmond SNAP Center at 201 Bay Street, 2nd Fl., Staten Island, NY 10301. Confirm on the official NYC HRA SNAP Locations page before visiting.
What are Richmond SNAP Center hours?
The official NYC HRA SNAP Locations page lists Richmond SNAP Center hours as Monday through Friday, 8:30am to 5:00pm. Check HRA for holiday or temporary changes.
What is the Staten Island SNAP interview phone number?
NYC HRA lists 718-SNAP-NOW, also written as 718-762-7669, for SNAP interview calls during listed weekday hours except holidays.
Can I apply for SNAP online in Staten Island?
Yes. NYC residents can use ACCESS HRA for official SNAP application and recertification routes. Use only the official ACCESS HRA website or app.
How do I upload SNAP documents in NYC?
Use official ACCESS HRA or NYC HRA document upload tools. Check the required documents list and keep confirmation that documents were submitted and accepted.
Who do I call for a lost New York EBT card?
Call New York EBT Customer Service at 1-888-328-6399 for lost, stolen, damaged card, PIN or balance help.
Can this website check my SNAP case status?
No. FoodStampsOffice.org is independent and cannot check cases, approve benefits, replace EBT cards or accept private documents. Use ACCESS HRA, NYC HRA or your official notice.
Where can I find stores that accept EBT near Staten Island?
Use the USDA SNAP Retailer Locator and search by your Staten Island address, city/state or ZIP code.
What should I bring to Richmond SNAP Center?
Bring your HRA notice or case number if you have one, ID, address proof, income proof, and any documents HRA requested. Exact documents depend on your case.
Is FoodStampsOffice.org an official NYC HRA website?
No. FoodStampsOffice.org is an independent informational site. For official SNAP decisions, applications, case status, interviews, EBT cards and document rules, use NYC HRA, ACCESS HRA or official government links.
Final Recommendation
For Staten Island NY SNAP help, start with the official NYC HRA SNAP Locations page to confirm Richmond SNAP Center details. Use ACCESS HRA for online application, recertification and case tools; call 718-SNAP-NOW for interview routing; and call 1-888-328-6399 for New York EBT card help.
Last updated: June 29, 2026. Office hours, phone routing, ACCESS HRA features, EBT procedures and document rules can change, so confirm important details with NYC HRA, ACCESS HRA, USDA/FNS or your official notice before taking action.